Overview

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Syndicaterare@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Syndicaterare@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Syndicaterare@gmail.com.

Return & Refund 

Last Updated: 11.17.25

Thank you for shopping with Rare Syndicate. We hope you love every piece, but if something isn’t right, please review our return policy below.

Eligible Returns

We accept returns for:

• Unworn items

• Unwashed items

• Items in original condition with tags attached

Returns must be initiated within 7 days of delivery.

Final sale items, including clearance, promotional items, and discount codes of 20% or more, are no

Exchanges

We accept exchanges within 7 days of delivery for unworn, unwashed items with tags attached

We offer exchanges for:

• Size changes

• Color swaps (if in stock)

• Store credit if preferred

To begin an exchange, contact:

Orders@raresyndicate.com

Exchanges depend on available inventory.

Non-Returnable Items

For hygiene and quality reasons, the following items cannot be returned:

• Bodysuits

• Intimates

• Loungewear bottoms

• Accessories (including purses, hats, socks, jewelry)

• Custom or made-to-order pieces

Refunds

Approved refunds are issued to the original payment method.
Please allow 5–10 business days for processing depending on your bank.

Shipping fees are non-refundable

Return Shipping

Customers are responsible for return shipping costs.
Rare Syndicate does not provide prepaid labels unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery with photos so we can assist immediately.